Frequently Asked Questions
How Do I Wash My Socks?
After you’ve worn your insanely comfortable and good-looking MERGE4 socks, don’t—repeat, DO NOT put them in your mouth and suck on ‘em. The rumors that it makes you smarter are completely untrue. MACHINE WASH these bad-kids real good. If we hear that you’ve ironed ‘em, we’ll find you and take away your favorite toy. And don’t ever-ever-ever-ever-ever think of using bleach.
Will They Fit?
Like a glove.
Our socks are a standard size and very comfortable, they will fit Men’s size 9-12
How Do I Update My Shipping or Billing Info?
Give our customer service department a call and we can handle that for you! 831 239 5566 M-F 9AM to 6PM PST
If I Buy a Subscription as A Gift How Can I Tell My Recipient
Have no fear! Our subscription gift receipts are here!
Print out our PDF and stick it in a card to give to your recipient
I Still Don’t See the Answer That I Need
If you need to get a hold of us, you can reach us at 831 239 5566 Monday-Friday 9AM to 6PM PST OR 24/7 at firstname.lastname@example.org
How Can I Get Free Shipping?
Sign up here for our newsletter and receive free shipping! (Yes, it is that simple)
What Forms of Payment Do You Accept?
Visa, MasterCard and Discover
Can I Return Items Purchased Online to a Retail Store?
Unfortunately, no you must return what you purchased online to us, and anything you purchased in a store, can be shipped back to us with your receipt from our authorized dealer.
What Is Your Warranty Policy?
Socks are tricky. We will gladly replace any items that are damaged due to a defect, rather than damaged due to everyday wear within 30 days of your purchase. If purchased in a dealer’s retail shop a receipt of purchase will be required to verify the purchase date from that authorized dealer.
Customer service hours
Monday-Friday 9-6 PST
831 239 5566